Shipping Policy
General shipping information
Our preferred partners for shipments are GLS and LGT.
GLS for package deliveries and LGT for furniture and larger items. You will see which carrier (GLS or LGT) applies to your order during checkout.
The freight prices you see are indicative and not for specific products. The freight rates can vary according to the number of products and the volume of these in your basket. For the specific price for your order, please go to check out and select your delivery country.
We process your order as quickly as possible. Orders on stocked items are fulfilled at our warehouse in Denmark within 1-3 business days. Larger products, Made-to-order and pre-orders will ship according to the estimated delivery date stated on the product page.
All customers paying by credit card, will, however, be subject to validation controls and Audo reserves the right to delay an order if we consider further security control to be necessary.
We do not deliver to PO boxes.
In case the delivery appears damaged, we ask you to receive with reservation. If the contents are damaged, please contact customer service at salessupport@audocph.com
Delivery of furniture and larger products
When ordering furniture or larger products, they will be shipped with LGT to the curbside of your delivery address. All customers will be contacted regarding the date of delivery. Please make sure to be home at the address upon delivery. If you happen not to be home at the agreed time of delivery, your item might be returned to the warehouse. In that case, please contact us for further assistance.
*Free shipping is not available to islands without a bridge connection. Please see the country specific shipping rates below.
Your country
Austria
GLS Home Delivery: 2-4 business days
GLS Parcel Shop: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €7
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Belgium
GLS Home Delivery: 2-4 business days
GLS Parcel Shop: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €7
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Denmark
GLS Home Delivery: 1-3 business days
GLS Parcel Shop: 1-3 business days
GLS Business: 1-3 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below 1.100 kr: From 30 kr.
Purchase above 1.100 kr: Free delivery
*Made-to-order furniture may take a few more days.
Finland
GLS Home Delivery: 2-4 business days
GLS Parcel Shop: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €10
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
France
GLS Home Delivery: 2-4 business days
GLS Parcel Shop: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €10
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Germany
GLS Home Delivery: 2-4 business days
GLS Parcel Shop: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €6
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Ireland
GLS Home Delivery: 2-4 business days
GLS Parcel Shop: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €15
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Italy
GLS Home Delivery: 2-4 business days
GLS Parcel Shop: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €10
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Please note that free delivery does not apply to Sicily. Shipping to Sicily is €70 for Shop Delivery, €75 for Home Delivery, €73 for Work Address Delivery and €120 LGT delivery to Sidewalk.
Luxembourg
GLS Home Delivery: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €25
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Netherlands
GLS Home Delivery: 2-4 business days
GLS Parcel Shop: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €7
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Norway
GLS Home Delivery: 2–4 business days
GLS Parcel Shop: 2–4 business days
GLS Business Delivery: 2–4 business days
NGT/LGT Curbside Delivery: 2–5 business days*
Prices
Orders below 2,500 NOK:
- GLS Parcel Shop: 115 NOK
- GLS Home Delivery: 160 NOK
- GLS Business Delivery: 160 NOK
Orders above 2,500 NOK: Free GLS delivery
NGT/LGT Curbside Delivery: 1,500 NOK
Please note that free shipping does not apply to NGT/LGT Curbside Delivery.
*Made-to-order furniture may take a few more days.
Delivery restrictions
Please note that delivery to certain postal codes in Norway is currently unavailable due to additional shipping requirements and costs.
The following postal code ranges are excluded:
- 7000–7009
- 7071–7999
- 8081–8999
- 9025–9999
The following individual postal codes are also excluded:
3780, 3781, 3783, 4123, 4153, 4164, 4167, 4168, 4169, 4170, 4173, 4174, 4180, 4182, 4187, 4198, 4432, 4434, 5384, 5385, 5387, 5388, 5392, 5394, 5396, 5397, 5398, 5413, 5547, 5636, 5947, 6087, 6418, 6475, 6480, 6570, 6715, 6924, 6926, 6927, 6928, 6929, 6985, 6986 and 6987.
If your delivery address falls within one of these postal codes, please contact us. We will be happy to check whether delivery to your address can be arranged.
Poland
GLS Home Delivery: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €15
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Portugal
GLS Home Delivery: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €15
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Slovakia
GLS Home Delivery: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €25
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Slovenia
GLS Home Delivery: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below €150: From €25
Purchase above €150: Free delivery
*Made-to-order furniture may take a few more days.
Spain
GLS Home Delivery: 2–4 business days
GLS Parcel Shop: 2–4 business days
GLS Business Delivery: 2–4 business days
NGT/LGT Curbside Delivery: 2–5 business days*
Prices
Orders below 2,500 NOK:
- GLS Parcel Shop: 115 NOK
- GLS Home Delivery: 160 NOK
- GLS Business Delivery: 160 NOK
Orders above 2,500 NOK: Free GLS delivery
NGT/LGT Curbside Delivery: 1,500 NOK
*Made-to-order furniture may take a few more days.
Delivery restrictions
Please note that delivery to certain postal codes in Norway is currently unavailable due to additional shipping requirements and costs.
The following postal code ranges are excluded:
- 7000–7009
- 7071–7999
- 8081–8999
- 9025–9999
The following individual postal codes are also excluded:
3780, 3781, 3783, 4123, 4153, 4164, 4167, 4168, 4169, 4170, 4173, 4174, 4180, 4182, 4187, 4198, 4432, 4434, 5384, 5385, 5387, 5388, 5392, 5394, 5396, 5397, 5398, 5413, 5547, 5636, 5947, 6087, 6418, 6475, 6480, 6570, 6715, 6924, 6926, 6927, 6928, 6929, 6985, 6986 and 6987.
If your delivery address falls within one of these postal codes, please contact us. We will be happy to check whether delivery to your address can be arranged.
Please note that free shipping does not apply to NGT/LGT Curbside Delivery.
Sweden
GLS Parcel Shop: 2-4 business days
GLS Business: 2-4 business days
NGT/LGT Curbside delivery: 2-5 business days*
Prices
Purchase below 1.500 kr: From 120 kr
Purchase above 1.500 kr: Free delivery
*Made-to-order furniture may take a few more days.
Please note that free shipping does not apply to Gotland. Shipping to Gotland is 780 SEK for Shop Delivery, 800 SEK for Work Address Delivery and 1380 SEK for LGT delivery to Sidewalk.
Is your country not listed?
Contact our customer service and we will research the possibility of delivery to your country or guide you towards a retailer with delivery options in your country. Please list the item(s) you are interested in.
Please write to salessupport@audocph.com